Communicating with Pet Owners During a Pandemic

Let’s be honest—the COVID-19 pandemic has taken its toll on all of us. From craving human contact to heightened emotional interactions, the pandemic has brought out the best and worst in many of us. When dealing with pets in distress and the owners who love them, emotional interactions become even more frequent. During this time of stress, isolation, and fear, clear and compassionate communication with pet owners is a must, particularly at an emergency vet clinic.