When you have a pet emergency our VetTriage veterinarians are on standby 24 hours to triage your pet before coming to the hospital. For a small triage fee, you will connect to the veterinarians on a live video chat session. They will view your pet and let you know if the issue requires immediate emergency care at our hospital, or if the situation can be cared for and monitored at home until you see your family veterinarian at their next availability. If your pet needs immediate medical treatment they will coordinate your visit with our hospital team to ensure seamless service upon arrival.